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Basic – T & C

Payment

  • Kindly note that full payment is required to secure a seat for a class. Your seat is not confirmed until we have received your payment and you receive the receipt confirmation via email or a cash payment receipt.
  • In case of a fully subscribed class, priority is given to students who have made payment.
  • The cost of course materials is included in your school fees. For any request of additional set of materials, HANOK reserves the right to provide the student with a complementary set or charge $10.00 for a new set.

Make-up Lessons

  • In the event that a student is unable to attend a lesson, HANOK will strive to find a suitable make-up class for the student only if the student provides the school with a written notice. Should the student fail to provide notice in advance, it will be taken that the student has forfeited the class.
  • All make-up lessons are arranged at the sole discretion of HANOK and is subject to availability.

Refund Policy

  • Once the registered class is confirmed to start, there will be no refund for cancellation of the lessons by students. A written notice must be provided if student wish to cancel or postpone the class to a later date. The lessons must be completed no longer than 6 months from the starting date of the class payment was intended for. The payment is valid for 6 months.
  • After the 6 months validity period, students who wish to take up classes they have registered for but missed, the fee per lesson is $20.
  • HANOK reserves the right to postpone the start-date of a class if the minimum number of students for class commencement is not met. If the proposed class does not commence after a month of the stated start date, student may request for a full refund of payment.

Others

  • HANOK reserves the right to postpone lessons (due to unforeseen circumstances such as the teacher falling ill).
  • Students who wish to take up classes they have not registered for before, the fee per lesson is $35.
  • Images/photographs/pictures of students are deemed property of HANOK and may be used for publicity purposes at its sole discretion.
  • Student’s contact information is used for information dissemination about the school and class. A written notice has to be given if the student do not wish to be contacted.
  • By making payment for a course, the student accepts these terms and conditions.
  • HANOK reserves the right to make changes to the Terms & Conditions stated.